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Cancellation Policy

Can I cancel my order?

If you have recently placed your order, our customer support team may be able to cancel it completely or partially. Once the roaster has gotten to work on your coffee, however, we're no longer able to stop it. If your order has been placed but you

Can I cancel my subscription?

You can cancel your subscription at any time by visiting the 'My Subscriptions' page and scrolling down to 'Cancel Subscription'. We want to make sure we're always taking customer feedback and using it to improve so just answer two quick (and totally

How do I cancel my subscription?

We’re sorry to see you go! Log into your Trade account, visit this link, and click ‘Cancel Subscription’. Answer a few quick questions (we’d love to know how to improve) and you’re all set! Any in-progress orders will be roasted and shipped as the