Can I cancel my order?Updated 3 days ago

If you have recently placed your order, our customer support team may be able to cancel it completely or partially. Once the roaster has accepted the order and gotten to work roasting your coffee, however, we can no longer stop it. 

If your order has been placed but you have not yet received a notification that it is roasting, our customer support team will do all that we can to help. Please reach out to [email protected] and we will respond to your request promptly! You may also reach us 9 AM - 5 PM EST Monday - Friday by phone (888) 252-8691, text (424) 238-3630, or through the chat feature on the bottom right hand corner of the site.