Can I cancel my order?Updated a year ago

If you have recently placed your order, our customer support team may be able to cancel it completely or partially. Once the roaster has accepted the order and gotten to work roasting your coffee, however, we can no longer stop it. 

If your order has been placed but you have not yet received a notification that it is roasting, our customer support team will do all that we can to help. Reach us via chat on the homepage or email us at [email protected]. Please be sure to include your Customer Order Number (Example: Order No. T932392414)