Can I cancel my subscription?Updated 5 days ago

You can cancel your subscription at any time by clicking "My Subscription" on your Dashboard or by heading directly to your Subscriptions page. Under your billing & shipping information, click "Cancel Subscription." You will be asked for your feedback on Trade before confirming your cancellation. 

If you'd prefer to delay your next order date, click on "Pause Subscription" under "Take a break" instead of fully cancelling your subscription.

Please note that if you're subscribed to a pre-paid subscription plan, your account will be scheduled to cancel after your final pre-paid bag is ordered. 

If you need help with a cancellation or want to cancel your pre-paid subscription immediately, please reach out to our team at [email protected] to help.

If you still have any questions or need additional help, please reach out to [email protected] and we will respond to your request promptly! You may also reach us 9 AM - 5 PM EST Monday - Friday by phone (888) 252-8691, text (424) 238-3630, or through the chat feature on the bottom right hand corner of the site.