My order is late and hasn't arrivedUpdated a year ago
Our normal shipping timeframe is 2-5 business day after the bag is roasted and shipped. Please note that 5 business days may translate to about a week. However, if you still haven't received your order after a week, please reach out to our Customer Experience Team. Our agents will be happy to assist you!
Our Customer Experience Team is available via chat on our homepage, phone (888) 252-8691, or email ([email protected]) from 9 am - 5 pm EST.