Can I return equipment?Updated 2 days ago

We believe that our equipment has something to offer for all tastes and experience levels, but we know that sometimes returns are necessary. As long as it is in the original packaging and still in ‘like new’ condition, most equipment can be returned within 15 days of the shipping date.

However, we are unable to accept returns on powered equipment (equipment that plugs into an outlet). 

If you need to return an eligible item, please reach out to our Customer Experience team by emailing [email protected] and we will respond to your request promptly! You may also reach us 9 AM - 5 PM EST Monday - Friday by phone (888) 252-8691, text (424) 238-3630, or through the chat feature on the bottom right hand corner of the site.